Legal
The agreements and policies that govern pomela, written to be read, not to hide.
Terms of ServiceThe agreement to use pomela, IP split, your responsibilities, prohibited data, paid plans.
Privacy PolicyWhat we collect and why, including our anonymous product & crash telemetry, cookies, and your rights.
Data Processing Agreement (DPA)You are the controller of your end‑users' data; pomela is your processor. Sub‑processors, instructions, deletion.
Responsible Use PolicyWhat you may not build, the enforcement ladder, and how to report abuse.
Security MeasuresEncryption, tenant isolation (RLS), access controls, and the technical safeguards in place.
Sub‑processor ListThe third parties that help us run pomela, and what each one processes.
Acceptable Use PolicyHow you may use the service, fair use, conduct, security, and automation rules.
Cookie PolicyThe cookies and local storage we use, why, and how you control them.
Refund & Cancellation PolicyBilling, cancelling Pro, credit top‑ups, and how refunds work.